Skip to main content

How to Submit a Progress Update

Progress Updates allow users to share achievements, updates, or supporting evidence related to Focus Areas in the organisation. These updates help teams highlight milestones, share progress, and keep others informed about ongoing work.

A progress update is shared as a post in the platform and may include text, images, videos, links, locations, and relevant tags.

Submitting Updates from Focus Areas​

In some cases, progress updates may be submitted in response to a Signal Update Request associated with a Focus Area.

When selecting a Focus Area, the platform may display any outstanding Signal Update Requests related to that area. Selecting a request opens the Create post window with the Focus Area already selected, allowing you to enter your update and publish the post.

You can then enter your update and publish it by following the steps described in Post a Progress Update.

Before You Begin​

Before submitting a progress update, make sure that:

  • You have access to the Activity feed.

  • You know which Focus Area the update relates to.

  • Any supporting materials (images, links, or videos) are ready to include in the post.

Post a Progress Update​

You can share updates with your organisation or specific teams directly from the activity feed.

To submit a progress update:

  1. Go to the Activity section from the main navigation menu.

  2. In the update field at the top of the feed, select Share an achievement or story.

  3. In the Create post window, select the audience using the audience dropdown.

    You can choose:

    • Organisation wide
    • Team / Business Unit
    • Specific Group
    Choosing the Right Audience

    Only users included in the selected audience will be able to see the update after it is published.

  4. Select Done to apply the audience selection.

  5. Enter the details in the text field.

    Writing a Clear Update

    Use clear and concise descriptions so other users can easily understand the progress being shared.

  6. (Optional) Add supporting content to provide additional context.

    You can:

    • Select Add photo to upload images.

    • Select Add video to include a video.

    • Select Add Location to associate the update with a specific location.

    • Paste a link into the text field to generate a preview.

    Including Supporting Media

    You can include multiple types of media in the same post to give more context to your update.

  7. Select Done to finish adding the media or location to the post.

  8. (Optional) Select + Add tag to add relevant tags, such as a Focus Area, to categorise the update.

    Using Focus Areas

    Adding a Focus Area helps organise updates and makes them easier to find when reviewing progress later.

  9. When the update is ready, select Post to publish it to the feed.

After publishing a progress update, the post becomes visible in the activity feed based on the audience you selected. Other users can interact with the post by commenting, reacting, or sharing related updates.

Updates that include a Focus Area contribute to tracking progress across initiatives and help teams maintain visibility on ongoing work.

Next Steps​

After submitting a progress update, you may want to continue managing or reviewing activity in the platform.

You can learn more about related actions in the following articles:

  • View and Filter the Activity Feed: Learn how to find updates by Focus Area, team, or time period.

  • Add and Manage Focus Areas: Understand how Focus Areas help organise initiatives and track progress.

  • Interact With Posts in the Activity Feed: See how to comment on posts, react to updates, and engage with other users.

  • Edit or Delete a Post: Update or remove a post if changes are needed after publishing.